FAQ'S

How do I use wax melts?

You break off a piece of wax (or use the whole melt - dependant on size) and place it on the top of your wax burner. Light a tealight underneath and away you go! If unsure on how to use your wax burner, you should refer back to the manufacturer on wax burner for instructions.

How much should I use?

This will depend on the size of your wax burner and how big or small the wax melt is. A good guidance for the minimum amount is the size of one chunk of an average chocolate bar. We have added guidance on the listings on how much we recommend for the size of the wax melt.

How long will the scent last? 

This will vary depending on the type of scent, how much of the melt you use, as well as how large the room is where you burn the melt. However, we feel that you will get at least 8 hours of good scent throw from our melts.

How long will it take to receive my order?

We send all items via Royal Mail either 1st or 2nd Class delivery depending on which was selected at checkout and aim to dispatch within 1-3 days from the time your order is placed.

Do you ship outside of the UK?

Yes we do! We will ship worldwide and shipping costs will be available to you at checkout.

Can I return my order?

Yes, of course! Hopefully you'll be satisfied with your order but if for whatever reason you're not happy or the item has arrived damaged, please let us know and we can either arrange a refund or replacement.